I wanted to drop a note commending the excellent work by your team. Between our broker and myself, we possess nearly 60 years of combined claims experience, and we both commented that we’ve never reviewed files that were so well handled. Your adjuster’s thoroughness and diligence showed through on every file. I have never had a TPA adjusting team transition flow this smoothly.

I can say without hesitation that you’re the only TPA whom I feel comfortable leaving alone to handle our retention dollars without constantly having to monitor the quality of handling.

Jack Wang, ARM
Risk Manager
Cajun Operating Company
(Church’s Chicken)

As a self-insured group I do not believe we could have partnered with a better organization than Providence. The professional group at Providence that works with us and our employees is always willing to go the extra mile to ensure that we are taken care of. Through diligence and determination they invariably accomplish every task with dispatch and efficiency.

Larry Pharris
Director Human Resources
Time Manufacturing Company
(VERSALIFT and other aerial devices)

I have worked with many different insurance programs through the years and can honestly say that insurance is the least favorite part of my job. However, the people at Providence Administrative Services certainly know how to make it as painless as possible. They are always there for me. It does not matter what the situation is, they always help me work through it. Providence Administrative Services works very hard to help make my job easier.

Pam Hicks
Director of Personnel
Naman Howell Smith & Lee, L.L.P.
(Law Firm)

It Is my pleasure to recommend Providence Risk & Insurance Services as the TPA Industry leader in Texas Nonsubscription. We chose Providence because we were convinced they were the best nonsubscriber TPA and because they were the best fit for our company with servicing and technology requirements.

In addition to systems, interfacing, and technical IT capabilities, Providence provides excellent service to our company and to our injured employees. They respond to telephone calls and emails promptly, and communications are excellent. They keep us informed and this is very important to us.

Sandy Brownell, ARM, AIC
Senior Director - Risk Management
PFG Performance Food Group

Hobby Lobby selected Providence Risk & Insurance Services as our premier Texas nonsubscriber TPA since we exited the Texas work Comp system in October of 2004. Part of the selection process was based on their expertise in handling nonsubscriber claims; but also, emphasis was given based on their ability and willingness to interface with our internal RMIS.

Becky Robinson
Assistant Vice President, Risk Manager
Hobby Lobby

Providence is the absolute best! We tried several TPAs, some of them national TPAs, before we found Providence in 2003, and their level of expertise in nonsubscription became immediately apparent. Their expertise remains just as apparent almost 10 years later.

We have our nonsubscriber files audited by an outside firm, and if other TPA’s could produce the scores - and the results - Providence produces, we would all be in a better place.

We have been nonsubscribers for many years and we know that they are absolutely the best there is at what they do.

Cynthia Aguirre
Safety & Risk Manager
Stripes, LLC
(Stripes Convenience Stores)

Our biggest fear was paying the physicians. We never paid physicians before, and it was critical to the physicians and to us that they be paid quickly and accurately. With Providence managing the payments, this turned out to be the one thing we didn't have to worry about.

Gary Whittington
CFO Region Services
Baptist Health System