I wanted to drop a note commending the excellent work by your team. Between our broker and myself, we possess nearly 60 years of combined claims experience, and we both commented that we’ve never reviewed files that were so well handled. Your adjuster’s thoroughness and diligence showed through on every file. I have never had a TPA adjusting team transition flow this smoothly.
I can say without hesitation that you’re the only TPA whom I feel comfortable leaving alone to handle our retention dollars without constantly having to monitor the quality of handling.”